About Us
Continuing a family legacy in Randolph County, serving Elkins and Buckhannon since 1976.
Continuing a Family Legacy in Randolph County
Parrack Insurance Agency has deep roots in Randolph County. In 1976, Jon Parrack Sr. founded his Nationwide agency in Elkins, building relationships and serving families across North Central West Virginia for nearly three decades. When Jon Sr. retired in 2004, his son Ryan Parrack purchased the agency and has been carrying that legacy forward ever since.
Ryan was born and raised in Elkins, and he chose to stay—building his life, his business, and his reputation right here in the community he loves. For over two decades now, the agency has been serving the same neighbors, friends, and families Ryan grew up alongside.
The agency operated as a Nationwide agency until 2020, when changes in Nationwide's business model forced a transition to independent status. What seemed like a disruption at the time has turned out to be a significant advantage—today, that independence gives the agency the ability to shop dozens of carriers and find the right fit for each client's unique situation.
More Than Just an Agency
The agency isn't just your insurance provider—it's your neighbor in the truest sense. Ryan serves as a volunteer firefighter with the Elkins Fire Department, responding to emergencies that might one day involve your property. He understands risk because he runs toward it, and he's seen firsthand what happens when disaster strikes and what it takes to rebuild afterward.
That perspective shapes how the agency approaches every policy: with the understanding that insurance isn't just paperwork, it's protection for the moments that matter most.
When Ryan's not in the office or answering the call, he's a licensed Class 3 firearms dealer and gunsmith, specializing in machine guns, suppressors, and historical firearms. He's also a passionate collector of historical artifacts—guns, coins, war memorabilia—with a deep appreciation for the stories behind the objects.
That same attention to detail, historical knowledge, and commitment to craftsmanship carries over into how the agency approaches insurance: carefully, thoroughly, and with respect for what matters.
Straight Answers, No Runaround
The agency is straightforward, knowledgeable, and committed to getting you the right coverage at a fair price. The team takes the time to understand your situation—whether that's your home, your vehicles, your business, or your livelihood—and shops their carriers to find the best combination of price and protection.
Insurance can be confusing, and a lot of people don't realize they have gaps in their coverage until it's too late. The agency would rather spend the time up front explaining things clearly than have you find out you're underinsured when you file a claim.
If you've got questions, they've got answers. No jargon, no runaround.
Built for North Central West Virginia
Randolph County isn't like everywhere else. There are mountain roads, harsh winters, rural properties, and unique risks that agents from outside the area don't always understand. Ryan knows this area because he's lived here his entire life. He understands what kind of coverage makes sense for a home in the hills, a business on the main drag, or a vehicle navigating backroads in January.
Whether you've got a clean record and straightforward needs, or a more complicated situation that requires creative problem-solving, the agency can handle it. They work with a wide range of carriers, which means they've got options for just about everyone.
Honest, Local, and Here to Stay
The agency isn't here to pressure you into coverage you don't need, and they're not going to disappear when you have a claim. They've been serving this community for decades, and they plan to be here for decades more—not just as insurance agents, but as active, invested members of Randolph County.
The agency has been here since 1976. They'll be here when you need them.
Ready to Experience the Difference?
Let's have an honest conversation about your insurance needs. No pressure, no sales pitch—just straightforward advice from people who genuinely care.
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